F.A.Q.
Q. Are charge cards accepted?
A. Yes, we accept charge card payments through PayPal.
Q. Is technical support available?
A. Yes, after proof of purchase has been verified, technical support is free for a 180 day period after registration. After that time you would need to contact us regarding a Maintenance Agreement. During the 180 day period there is no charge for the Support, but you must handle any long distance charges. You may also obtain support at support@aptmgr.com and all replies will be via email.
Q. Are dealer discounts available?
A. Yes, please go to the Reseller page on our website to submit your demographic information. Also, please fax us a copy of your business license. See Contacts page for the fax number.
Q. Does it handle only Apartment Units?
A. No. It handles any rental property that is lease based. Up to 999 Units can be created for an Apartment Group or hundreds of rental houses may be grouped as a 2 character code such as PR (Princeton) Group.
Q. How do I receive Apartment Manager?
A. You may download the product from our website after you have paid via PayPal or you may receive a boxed copy for a small extra charge.
Q. Will it operate on a network?
A. Yes. The product operates on standard PC networks and has Administrator and User levels of security.
Q. Can it Import and Export files?
A. Yes. It will Import and Export comma delimited files (.csv or .txt)
Q. What automatic features does it have?
A. You can create automatic apartment units, user table entries, and General Ledger Chart of Account entries after a model has been created
Q. What kind of selectivity does it have?
A. This varies with Reports and Queries, but in general you select by a Range of dates, by Apartment Groups, or type of Income and Expense.
Q. What type of accounting method does it have?
A. It has a Cash or Accrual method of accounting.
Q. Does it “Close the Books” on a regular basis?
A. Yes. You choose when to close the books. You select a range of Income and expense accounts to be affected and a capital or retained Earnings account to receive the offsetting entries.
Q. How does the Check Module work?
A. You first run an Open Invoice or Cash Requirements report. Then you select the individual invoices to pay. You confirm that these are The invoices to pay and the checks are printed and several files updated
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